Rental Policies

1. Check-In / Check-Out Time

   Check-in begins at 4:00 PM (CST). Check-out time is 10:00AM (CST). Late check-outs require special arrangements, and they may be subject to an additional fee. Refunds will not be given for late arrivals or early departures.

2. Advance Reservations and Rates

   We accept reservations up to one year in advance. Reservation dates will be confirmed, but we cannot guarantee rates for reservations made more than three months in advance. We also reserve the right to correct or adjust rates to the published rates at the time of the reservation in the event that they have been misquoted due to human and/or computer error.

3. Reservation Deposit

   A reservation deposit equal to 50% of the rental fee (not to exceed $3,000) is due at the time of reservation. This deposit will be applied towards the total rent due. It is not a damage deposit.

4. Payment of Rent

   The balance of the rental fee is due 30 days prior to the Check-In date. For stays longer then 30 days the balance of the rental fee is due ninety (90) days prior to the Check-In date. We accept cash, checks, bank money orders, and credit cards (Master Card and Visa). Credit cards, however; are only accepted for short-term rentals (stays of less than 30 days).

5. Cancellations and Changes

   $75.00 of the reservation deposit will be applied as an administrative cancellation fee on all cancelled or shortened reservations. Except for the cancellation fee, you Reservation Deposit will be refunded if you notify the Rental Manager of your cancellation or shortening of your stay within the Cancellation Period. For most rentals, the Cancellation Period expires thirty (30) days prior to your original arrival date. For stays longer then 30 days and for several of our larger properties the Cancellation Period expires ninety (90) days prior to your original arrival date. If you do not cancel your reservation prior to the expiration of the Cancellation Period, you will forfeit your Reservation Deposit.

6. Telephone and Internet

   Many of 360 Blue properties provide unlimited long distance (within the U.S.), high speed internet, and wireless internet free of charge.

7. Accommodation Selections

   360 Blue appreciates that its luxury accommodations offer differ appointments, designs and layouts, and that reservation holders want the peace of mind that they will stay in the specific units they selected. Accordingly, we will reserve for you the specific unit selected at the time of your reservation upon the receipt of your deposit and signed contract. Subject to availability for maintenance or other issues that may render the accommodations unsuitable for rental, and/or subject to the property remaining as a 360 Blue accommodation at the time of the stay, guests will be placed in the specific unit set forth in their reservation agreement, or otherwise provided with a full refund or an opportunity to stay in an equivalent accommodation if available. Notwithstanding 360 Blues’ efforts, if the specific unit reserved is unavailable for any reason, guests will be limited to a full refund or similar accommodation at their election. In no event will 360 Blue be responsible for any direct or indirect costs, expenses, fees or other consequential damages resulting from the unavailability of a specific accommodation.

8. No Pets

   Pets are not permitted in any 360 Blue accommodation. No exceptions will be made. Violations are subject to an additional charge of $500 plus the expense of any necessary cleaning. Violations may also results in immediate eviction and forfeiture of rent.

9. No Smoking

   Smoking is not permitted in any 360 Blue accommodation. Violations are subject to an additional charge of $500 plus the expense of any necessary cleaning. Violations may also results in immediate eviction and forfeiture of rent.

10. Minimum stay requirements

    Most of our properties require a minimum stay of three (3) nights. Longer stays may be required during peak seasons and holidays. One week minimum stays apply at some properties during peak and holiday periods, with Saturday arrival and Saturday departure.

11. Maximum Number of Guests

    The maximum number of guests per accommodation is based on the individual accommodation’s ability to comfortably and safely house our guests. If the maximum occupancy is exceeded, you may be asked to vacate the property and forfeit any rental payments.

12. Age Requirements

    All of our vacation accommodations are family rentals only absent exception being explicitly granted by 360 Blue. No units will be rented to vacationing students or young adults (under 21) unaccompanied by a responsible parent or guardian at a ratio of five (5) children to one (1) adult over the age of 25. A parent or guardian must be staying in the unit at all times. Guests who violate this policy are subject to immediate eviction and forfeiture of all rental payments. In accordance with Florida State Statute 509.41, reservations made under false pretense are null and void and check-in will not be allowed or guests will be asked to vacate the accommodations. This policy includes reservations made by parents or guardians who do not check in, and/or who leave overnight during the length of the stay.

13. Housekeeping

    Your vacation accommodations will be cleaned to quality standards prior to your arrival and after your departure. You will be responsible for the cleaning of your unit during your stay and for leaving the unit in good condition at check-out. We respectfully request that you remember that you are staying in someone’s home during your vacation; please treat it with the care you would your own. If units are found abnormally dirty at check-out, additional charges will be charged to your credit card to assist in performing a deep cleaning of the unit. Your unit should have plenty of initial supplies of trash liners, toilet paper, bath soap, towels etc. Please let us know upon arrival if any additional items are needed. All stays will be subject to a cleaning fee. Additional cleanings can be arranged during your stay for an additional fee if you prefer.

14. Beach & Pool Towels

    Please bring beach and/or pool towels as we do not permit bath towels or linens to be taken from the unit except for laundering. Beach & Pool Towels. Please bring beach and/or pool towels as we do not permit bath towels or linens to be taken from the unit except for laundering.

15. Maintenance

    During your stay, promptly report any maintenance problems to your Rental Manager. No refund or rate adjustment will be made for unforeseen failures such as the supply of electricity, water, pool filtration systems, air conditioning, telephone, television or cable service, appliances, etc.

16. Damage Policy

    Guests are responsible for the property, its contents, and themselves during occupancy. Guests must lock windows and doors securely when not in the premises. Rearranging the furniture or removing any items from the unit is prohibited. After Check-Out, the Rental Manager will inspect the unit for damage, missing items, and abnormally dirty appearance. If the Rental Manager determines that damage is present, items are missing, or the unit is abnormally dirty, the Rental Manager will repair the damage, replace the missing items, and/or perform a deep clean of the unit at Renter’s expense. Renter authorizes Rental Manager to charge the credit card on file to reimburse the Rental Manager for any such expenses.

17. Hurricanes and Severe Weather

    We will refund the pro rata rental fees for guests staying in accommodations who leave because they are located within a Hurricane Warning Area set forth by the NOAA/National Hurricane Center. Please note that for rentals of more than one week, refunds will only be given for the days that the accommodations remain in the Hurricane Warning Area, or for days following the Hurricane during which the accommodations remain unusable or reasonably inaccessible as a result thereof. We will not refund rents or deposits for cancellations or early departures due to any other inclement weather.

18. Security of Personal Property

    We are not responsible for any acts of theft or vandalism, or other damages to any personal property or for personal items left by guest in the accommodation at departure.

19. No Subletting

    The rental property may not be sublet. Your reservation is not transferable to any other party.

20. Good Neighbor Policy

    Please that you remember you are staying in someone's home during your vacation. Please treat it with care and leave it in good condition at checkout.

21. Property Rules and Regulations

    Please observe all rules and regulations governing the use of the property you are occupying. These rules apply to both owners and guests, and failure to comply can result in eviction.